Wednesday, December 13, 2006

The Good Client


For the past month, I've been busy working closely with a fairly new client. Dealing with them has been smooth sailing so far. They have truly impressed me with complete professionalism that some of my other more well-known agencies have failed to display.

So what does it take to be a Good Client to me?

  • Be Clear. Give me clear-cut direction. An excellent brief that accurately defines your objectives will definitely pump my juices, anticipating something I'd be proud to stamp.
  • Talk To Me. Via phone, email or even fax, communicate your needs clearly to give me better understanding of what your mission is all about.
  • Gimme Some Space. Let me have my say in your copy as well, without neglecting yours of course. Together, we'll do wonders and this way, we're both happy.
  • Appreciate Me. It's nice to be appreciated once in a while. A simple thanks goes a long way.
  • Be Realistic. A good copy does not come out of a magician's hat. It takes a pragmatic time line - effort, planning, fine-tuning, and sometimes completely deleting my previous copy for an entirely new one.
  • Pay Me Well. When you pay me well and you're always on time, it makes me happy. When I'm happy, I deliver faster & better.

These days, good clients are hard to come by but when they do, it's like striking a gold mine! They make my long hours enjoyable and their ridiculous deadlines a breeze. So be good to me, and I'll be good to you - you'll be amazed at my devotion!



39 comments:

Helmy December 13, 2006 9:18 AM

I wish i could pay my graphic artist more and on time...selalunya dia setia menanti while me setia mendesak...hahahhaha

Mariuca December 13, 2006 11:23 AM

Helmy, maybe u can give your Graphic artist a big fat year-end bonus if you have the extra $$! Sure she'll laik.

Helmy December 13, 2006 3:52 PM

yeah gave her once b4 raya and she's due for another one...if only my clients pay on time!

Mariuca December 13, 2006 4:07 PM

Yeah, that seems to be the biggest problem for clients, paying ON TIME!!! Dah la kita org takde stable income. That's why I'm weeding out all my bad clients! :)

DalieY December 14, 2006 9:15 AM

kerana itu lah saya terpaksa bekerja juga di sini kerana walaupun sometimes heart paining, sekurang-kurangnya walaupun 31hb baru dapat, at least saya tahu dapat. Hey astro pun bayar saya on time. Amin untuk saya

Mariuca December 14, 2006 1:42 PM

Good for u DD, dah la lecturer, pas tu ASTRO pun bayar on time, SYABAS untuk anda!

DalieY December 14, 2006 10:25 PM

perlu bekerja keras supaya
bila tua saya boleh duduk hisap
cigar di depan pantai di bahamas itu

Mariuca December 14, 2006 10:29 PM

Saya faham... jgn lupa shot glass Bahamas untuk Boboy walaupun anda dah tua!

Helmy December 14, 2006 11:18 PM

wah wah marzie, i bet lately u selalu buat translasi and copywriting bahasa melayu...yr bm sounds so bm...SYABAS!!!

emila December 14, 2006 11:49 PM

Hahaha..orang tua hisap cigar...

Mariuca December 14, 2006 11:52 PM

Wah really?... coming from u it's a compliment la Helmy! :)

Bobby September 29, 2007 4:57 AM

Yay!!!! A post from back in the day:) How awesome! I especially like the last point, "pay me well" he he he!
We all want you to be happy!!!!!

Mariuca September 29, 2007 12:17 PM

Hola Bobby, thanks! it's good to bring back some of my older posts for my readers. Thanks for reading. :):):)


Genie Princess

LadyJava September 30, 2007 3:33 AM

hello mariuca

I noticed trend ni mmg berleluasa di Msia ni. I pernah dengar some higher institution tak bayar lecturer sampai 6 bulan.. ish melampau.

Also normal is for customers to wait being paid before paying their supplier which means supplier pun lewat bayar. Vicious cirle!

Mariuca October 01, 2007 2:04 PM

Hello LadyJava! Thanks for ur comment here! Yeah la, in fact today one of my clients confidently sent me a new job despite owing me for last year's jobs, can u beat that?!! :(:(:(

Genie Princess

The Bimbo October 12, 2007 7:39 PM

haha how we all wish that ALL clients could be like that... :) ...

LadyJava September 28, 2008 1:48 AM

GP! So weird seeing only double digit comments here at your blog..hehe..

Anyway.. hope you get more good clients then bad now ya :)

Emila Yusof September 28, 2008 6:42 PM

now got three digits, lj!

Mariuca September 28, 2008 7:40 PM

Ladies, good thing u commented here, now only perasan Bobo left me a comment here ha ha! Hola Bobo!

LadyJava September 29, 2008 3:25 AM

LOL GP!! I do that too sometimes.. moderate then forget to comment..heheh

Emila Yusof October 03, 2008 6:53 PM

I pun baru perasan bobo! Hi bobo!

LadyJava October 04, 2008 2:42 PM

Bobo tu Bobby ke?? heheh

Emila Yusof October 07, 2008 1:50 AM

bobo tu bukan bobby!

Emila Yusof October 07, 2008 1:51 AM

bobo tu chinese girl lah lj!

Emila Yusof October 07, 2008 1:51 AM

cer click kat nama dia tu, boleh nengok profail dia

Emila Yusof October 22, 2008 8:14 PM

i got two clients who didn't pay me yet! ;(

Emila Yusof October 22, 2008 8:14 PM

it's been 3 months oredi!

Emila Yusof October 22, 2008 8:14 PM

that's why i cannot stay in hotel for my besday!

bem69,  May 14, 2009 4:10 PM

Good points to look out when working with clients. Thanks Marzie =-O =-O =-O

Mariuca,  May 14, 2009 4:38 PM

You’re welcome Bem and thanks so much for reading my old post yay! :)

bem69,  May 14, 2009 4:44 PM

No problemo, I'm still trying to figure out how to get more freelance design
work hehe

Mariuca,  May 14, 2009 4:47 PM

Ohhhhh u oso freelancing eh? Best la jadi freelancer, no need to stress pi opis all! :)

bem69,  May 14, 2009 4:49 PM

Heheh I'm part-time freelancing, still go to ofis, but ofis 5 minute from
house ok lor huhuhu

Mariuca,  May 14, 2009 4:53 PM

Ohhhhhhhhhh 5 minit je, ok sangat la tu Bem! Last time masa I kerja opis, I pun buat part-time freelancing now dah full time and no turning back for me yay!

bem69,  May 14, 2009 4:56 PM

You do copywrighting kan? Did I spell that right, anyway, keje kat umah must
be great kan? You got more time for your B as well. You got more time to
alamak when B balik and you have to bukak pintu as well.

Mariuca,  May 14, 2009 5:02 PM

Copywriting, yes that is what I do. In fact baru je dapat 3 big jobs this week. 1 copywriting work and 2 translasi jobs from my agencies yay! So busy la this week ahem! ;) Mmg best, I have my own office and everything here so it’s all complete. :)

bem69,  May 14, 2009 5:08 PM

Translation work? I heard you get a lot for that, well I heard when I was
studying abroad that you can get quite a good sum by translating. Is that
true? Your own office somemore? Wah, one room at your home for your office
or a separate office elsewhere?

Mariuca,  May 14, 2009 5:35 PM

Of coz one room here is my opis, u tak pernah tgk ke? Nah tgk! http://www.mymariuca.com/2008/04/step-inside-my-office.html
Ok la, cause freelancing kan, so sometimes ada jobs sometimes takde, but still I prefer to work from home of coz. :)

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